Quality, affordable technical training.

Our new DVD series is here!

Who should buy this DVD?

Shop Owners

Service Writers


Customer Satisfaction Representatives

Technicians Going Into Business for Themselves!

Included are easy-to-implement best practices that will:

  •      Increase Profits
  •      Turn Upset Customers into Customers for LIFE
  •      Increase Customer Retention
  •      Allow YOUR Shop to Reach New Levels of Productivity

For a sample of what we do check out our NEW videos here:

Learn from AAT 

Or order just the book:

Service Management Made Simple 


(click HERE to order direct or visit Amazon.com)

Written by an automotive industry expert and former Toyota business consultant, this book is for automotive repair shop owners and managers who want to grow their business, improve customer retention, and increase profitability. Service Management Made Simple delivers easy-to-implement industry best practices in an easy-to-read format. Creating an extraordinary customer service experience, improving customer satisfaction, hiring and retaining quality employees, shop equipment, and financial analysis are covered in detail. Useful tools and references are included in the Appendix.

For a sample of what we do check out our NEW videos here:

(click HERE to order)